TICKETS
Nothing could be easier! Tickets for the Reload Festival 2026 are available exclusively here on our website under Tickets.
Advance ticket sales for the Reload Festival 2027 will begin online for everyone on Sunday, August 16, 2026, at 8:00 p.m.
No problem! Simply contact us by e-mail at tickets@reload-festival.de.
🔮 Reload 2027 is already in the starting blocks!
It is not yet clear whether there will be one-day tickets for Reload 2027.
You can buy combo tickets here in our ticket shop: www.reload-festival.de/tickets
Für alle Fragen rund um das Thema „Tickets“ könnt ihr euch immer per E-Mail an tickets@reload-festival.de wenden.
Advance ticket sales for Reload 2027 start on Sunday, August 16, at 8:00 p.m. in our online store! 🎟️🔥
To make planning for your festival year a little less stressful, you can purchase ticket insurance for emergencies starting when advance ticket sales begin, thanks to our partner HanseMerkur. This is, of course, completely voluntary and optional. With this insurance, you won’t be stuck with the costs if, unfortunately, you’re unable to rock Reload as planned.
Costs at a glance:
▸ €11.90 per ticket (for tickets priced up to €200)
▸ €14.90 per ticket (for tickets priced up to €250)
Why all this? Over the past few years, we’ve repeatedly received messages from you about having to cancel at the last minute due to truly unfortunate emergencies. We wanted to offer a fair solution specifically for situations like these, so that you’re at least financially protected. Of course, this offer is completely voluntary—you decide for yourselves when you make your purchase.
For general questions about insurance, please contact reiseinfo@hansemerkur.de—for questions regarding a claim, please contact reiseleistung@hansemerkur.de.
Ticket Insurance Cancellation FormRUNNING ORDER
Want to know when your favorite bands will be on stage? Here’s an overview of the running order for every day of the festival.
To help you plan your visit as best as possible, we’re providing a schedule for each day as well as an overall overview.
There’s also a black-and-white version you can print out —handy for anyone who prefers to have a hard copy of the schedule on hand.
Einfach durch den Slider klicken, Überblick verschaffen und keinen Act verpassen!
ADMISSION
You will receive your wristband at the ticket container on the Plaza in exchange for your ticket.
Container Hours:
- Wednesday: 2:00 p.m. – 12:00 a.m.
- Thursday to Saturday: 9:00 am – 0:00 am
Our tickets are not personalized – so remember to bring your ticket with you. If you forget it, we unfortunately cannot guarantee admission. In this case, please speak directly to our team at the ticket container.
From 2026, access to the infield, the forecourt and the campsite will be possible for children aged 10 and over – always accompanied by a parent or guardian.
🦖 Ausnahmen bei kinderfreundlichen Acts:
Bei speziellen Programmpunkten wie dem Auftritt von Heavysaurus lockern wir die Altersregelung für ein festgelegtes Zeitfenster. We will announce the exact times in good time.
🎧 Gehörschutz-Pflicht:
Für Besucher*innen zwischen 10 und 14 Jahren gilt: Zutritt ins Infield nur mit geeignetem Gehörschutz (z. B. „Micky-Mäusen“). Safety first – even when headbanging!
⏰ Kein Infield nach Mitternacht:
Personen unter 18 Jahren dürfen sich ab 24 Uhr ohne Begleitung einer sorgeberechtigten Person nur noch auf dem Campingplatz aufhalten. Mit entsprechender berechtigter Begleitung natürlich auch im Infield.
✅ Further regulations:
- The mother’s note rule for 10 to 16-year-olds remains in place.
- Children between the ages of 10 and 12 continue to be admitted free of charge.
- Persons with parental authority must carry written proof of their authorization and present a copy of the parents’ ID upon request.
- Alle Besucher*innen, auch über 14 Jahre hinaus, sollten dringend Gehörschutz tragen. This can be purchased at the merch stand.
With these adjustments, we want to ensure that our youngest visitors can also enjoy the special Reload atmosphere in an age-appropriate, responsible and safe manner.
🔮 Hinweis für 2026:
Sollten sich Änderungen ergeben, informieren wir euch rechtzeitig hier auf der Website und auf unseren Social-Media-Kanälen.
ARRIVAL
In 2026, there will again be the option of early arrival on Wednesday.
Opening hours for arrival at the campsite:
- Wednesday: 08:00-22:00
- Thursday to Saturday: 09:00-22:00
Early arrival is possible on Wednesday from 08:00-22:00 and costs €30 per vehicle. The fee is paid in cash on site.
New from this year: Early arrivals will no longer be charged per person, but per vehicle. This makes check-in faster for you, makes logistics easier for us and provides a better overview of the number of cars arriving. For all those arriving with more than two people in the car, the early arrival will be cheaper in many cases – and those arriving without a car will pay nothing for the early arrival.
To help you get here faster, we have more access routes available this year, among other things. Please be prepared for some traffic congestion, though, and plan your trip accordingly.
We recommend entering Linderner Straße in 27232 Sulingen as the destination address for navigation systems.
In the immediate vicinity of the town of Sulingen, you can follow the local signs to the festival site. From there, we will guide you to the campsite via the appropriate routes.
There are separate day-use parking lots available for day visitors. These do not have specific hours of operation. You can drive in and out at any time. From there, it’s only about a 10-minute walk to the grounds. Please follow the signs to these parking lots when you arrive, and do not try to park your car at the campground if you are a day visitor. Note: Overnight stays in or near your car in the day parking lots are not permitted!
If you are staying overnight outside despite having a combined ticket, or your car again during the festival move during the festival, you can use the special commuter parking lot use. Attention: No overnight stay in the commuter parking lot.
It is not possible to reserve spots for friends arriving later. In such cases, there is an alternative area at the entrance of the campsite where you can wait for latecomers. Don’t worry, we have plenty of space for everyone. 😉
From Hamburg/Bremen
For visitors coming from Hamburg, take the A1 freeway to the Bremen/Brinkum exit, then switch to the B6 toward Bassum/Syke. Please note: After two kilometers, the main road splits into the B6 toward Syke and the B51 toward Bassum. Please follow the B51 in the direction of Bassum.
Follow this road until you reach Bassum. There, switch to the B61 toward Sulingen and follow it until you reach the town sign. From there, the route to the festival will be signposted.
From the direction of Hanover
Visitors coming from Hanover should follow the B6 via Garbsen and Neustadt am Rübenberge to Nienburg/Weser. From there, please continue on the B6 toward Sulingen until it becomes the B214. Follow this road until you reach the Sulingen town sign. From there, the route to the festival will be signposted.
From the direction of Osnabrück/Ruhr area
Visitors from the Ruhr region should take the A1 via Münster. Continue on the A1 toward Bremen until the “Diepholz” exit. There, switch to the B214 toward Steinfeld/Diepholz. Once in Diepholz, the B214 takes a small detour around the town. Make sure to stay on the B214 toward Wetschen/Rehden/Sulingen. After another 25 kilometers, you will reach the Sulingen town sign. From there, the route to the festival will be signposted.
You can reach Sulingen by public transportation via the train stations in Bassum, Nienburg, and Diepholz. The best way to plan your trip is via the Deutsche Bahn website. From there, take the bus to Sulingen. We recommend getting off at the “ZOB” stop in Sulingen. From there, walk along Parkstraße and Lindener Straße to the festival grounds.
In addition, a special train runs between Diepholz and Sulingen on select days.
Special Train Diepholz – Sulingen – Diepholz
Wednesday, Aug. 12
- Departure from Diepholz: 10:31 a.m. – Arrival in Sulingen: 11:15 a.m., Train No. 93585
- Departure from Diepholz: 2:31 p.m. – Arrival in Sulingen: 3:15 p.m., Train No. 93567
Sunday, Aug. 16
- Departure from Sulingen: 10:00 a.m. – Arrival in Diepholz: 10:45 a.m. Train No. 5252
- Departure from Sulingen: 12:00 p.m. – Arrival in Diepholz: 12:45 p.m. Train No. 5375
On Wednesday, there will be shuttle buses to the venue for the special train.
You can buy tickets right on the train. A ticket costs 5€ per ride.
Head to the Reload Festival stress-free with Fahrgemeinschaft.de:
Here, you can easily find rides to Sulingen or offer your own available seats. This not only makes it easier to get to the festival, but also allows you to travel together and conserve resources.
PEOPLE WITH DISABILITIES
As every year, we offer discounts to people with significant disabilities. On presentation of a disabled person’s ID card with feature B, which certifies a degree of disability of at least 50%, one accompanying person receives free admission. The person with a disability pays the full admission price. Subsequent reimbursement of admission prices is not possible. Upon presentation of your ticket and ID at the ticket counter, our staff will grant free admission for the accompanying person.
Barrier Breakers Camp: more comfortable camping for people with disabilities
To make our festival as comfortable as possible for all visitors with disabilities, we offer the Barrier Breakers Camp on campsite 2. This specially designated area provides the easiest and shortest route to the infield – mostly via paved paths that are also suitable for wheelchairs and walking aids.
To take advantage of this offer, please complete the registration form form. Please note that places are limited! In addition to the person accompanying you, you can bring up to three other friends with a valid festival pass. In total, your group may consist of a maximum of five people. One vehicle per group is also permitted.
Accessibility on the festival site
Disabled toilets are available on the festival site and the forecourt. On the forecourt, these are only accessible around the clock for authorized persons.
The festival area in front of the stage is a grassy area, which means that wheelchair users may be restricted if it continues to rain. In order to allow an unobstructed view of the stage, we will set up a raised platform for wheelchair users next to the FOH (Front of House).
Toilets at Barrier Breakers Camp
The Barrier Breakers Camp is logistically well accessible – both for arrival and during the festival. Please note, however, that there is no separate “Shit City” with water-flushed toilets or showers. Instead, barrier-free porta-potties are available on site.
Flush toilets and showers are located a maximum of five to seven minutes’ walk away. We are aware that this is not ideal, but for logistical reasons we are currently unable to offer an alternative area. Our aim is to constantly improve the conditions – and we are already working on it! 😊
Power & cooling for medical aids
If you need to recharge medical or electronic equipment or store medication in a cool place, please contact the ASB paramedics on site. They will be happy to help you!
Power supply in the camp
If you need electricity directly at your camp, you can rent power stations and other devices from our partner LOADIES or reserve them in advance.
The power stations have 2× 230 V sockets and provide reliable power for lighting, fridges, technology and more – completely without generators, noise or exhaust fumes.
You can book your Powerstation conveniently in advance online or directly in the store. During the festival, you can exchange empty stations for fully charged ones at any time and at no extra cost – as often as you like. Simply power at a flat rate for the entire festival weekend.
Registration required for the Barrier Breakers Camp
The Barrier Breakers Camp is a voluntary service for our guests with disabilities. Of course, you can also stay overnight in the regular camping areas.
To ensure that there is enough space for all eligible visitors, registration for the Barrier Breakers Camp is mandatory.
Please note:
- Use of the camp is only possible with prior registration.
- The registration deadline is August 8th. Unfortunately, late registration is not possible.
So register in good time so that we can make your festival experience as pleasant as possible! 😊
We look forward to seeing you!
GROUNDS & CAMPSITE
Note: We are not yet able to provide exact walking times from A to B. Our festival remains very informal – on average it rarely takes longer than 30 minutes to walk to the infield.
Thanks to the E-Center Sulingen, we even have three shuttle trains this year that run free of charge between the campgrounds, the Edeka, and the outdoor pool. You can see the stops on the map—there are no set departure times, but you can use the QR codes at the stops to see where our trains are currently located.
You may bring your own non-alcoholic beverages in Tetra Paks of up to one liter into the infield.
Based on our positive experience in previous years, we’re asking you once again this year to use fanny packs. To accommodate those of you who need a little more space, we’re also allowing simple bags and pouches up to DIN A4 size.
This year, children’s umbrellas are also allowed in the infield as sun protection. Please be sure to be considerate of those around you: In crowded areas, umbrellas must be closed, as they can pose a danger to others at eye level.
You can camp right next to your car again – no towing, hurray! You can drive your car or camper van to the campground and sleep in it. Camping is included in the price of the combined ticket and is only possible with a combined ticket.
- Marked area: Camping is only permitted in the marked, fenced area. Wild camping is prohibited for safety reasons.
- Barrier Breakers Camp: For visitors with disabilities, there is a specially designated area on campsite 2, which is easily accessible and mostly paved. A maximum of one additional vehicle and up to two accompanying persons are permitted with valid tickets. This special regulation only applies in conjunction with an official disabled pass. You can find more information here.
- Silent Camping: There is a special offer for noise-sensitive festival visitors on campsites 5 and 6. Rules:
- No excessively loud music
- No large PA systems
- Power generators only between 10:00 and 22:00
- Nachtruhe 22:00 – 7:00 Uhr
Meldet euch bei der Anreise beim Team, wenn ihr im Silent Camp schlafen möchtet.
Campinggruppen & Nachzügler:
Wir versuchen, Gruppen mit gemischten Fahrzeugen zusammen zu parken, können dies aber nicht garantieren. Seats for friends traveling later cannot be reserved. An alternative area is available for latecomers.
Auto während des Festivals:
Wer sein Auto bewegen muss, informiert bitte die Einweiser und parkt auf der Ausweichfläche. Commuter parking spaces are available for visitors without a combined ticket. Attention: No overnight stay in the commuter parking lot.
Frühanreise:
Eine Frühanreise ist ab Mittwoch von 08:00 bis 22:00 möglich! Die Frühanreise kostet 30 € pro Fahrzeug und wird vor Ort bar bezahlt.
Camping-Regeln:
Erlaubt sind:
- Tents and tent material
- Camping chairs
- 1 Pavillon pro 5 Personen im Camp (3 × 3 m)
- Please make sure to set up your camp in a way that is considerate of others
- Einfache Grills & Gaskocher (nur kleine Kartuschen, keine 5-kg-Flaschen)
- Getränke in Fässern, Dosen, Tetrapaks und Plastikflaschen
Not permitted:
- Glass containers (except food packaging)
- Wohnungseinrichtungen, Sperrmüll und Baumaterial
- Open fire (stoves and barbecues allowed at a distance)
Strom-Aggregate:
Aggregate bis 2 kW sind erlaubt, müssen in einwandfreiem Zustand sein und dürfen maximal 5 l Treibstoff in Zusatztanks mitführen. Operation until 0:00, only EU-approved units.
Safety:
Your luggage will be inspected at the entrance. Please keep emergency exits clear and be sure to remove tent and pavilion stakes before leaving.
Abreise:
Am Sonntag bis 14:00 Uhr möglich. Unfortunately, once you leave the campground by car, you can’t go back – that’s what the commuter parking lots are for.
Children and young people at the campsite
The rules of the German Youth Protection Act (JuSchG) apply to our festival. So that you can plan well, here are the most important points briefly and clearly:
- Under 10 years: Unfortunately no access to the event area. 🚫
- 10 to 16 years: Access only when accompanied by a parent or guardian.
- “Designated guardian” means a person over the age of 18 who has been designated in writing by the parents or legal guardians (e.g., the “parental consent form” principle).
- 10 to 13 years: still free admission.
- Under 18 years: From midnight onwards, you are only allowed to stay in the camping area.
If you are there as a parent or guardian:
Please bring a written authorization and, if requested, a copy of the identity card of the person with custody. 🪪
We reserve the right to refuse admission if it is apparent that the duty of supervision is not being adequately fulfilled.
🎧 Hearing protection compulsory:
We are a festival with (often) a lot of noise. That’s why children aged 10 to 14 must wear suitable hearing protection (e.g. ear muffs) on the grounds. And in general: We recommend everyone to wear hearing protection – if you don’t have any with you, you can get some at the merch stand. 🤘
We have expanded our Pfandtastic concept: from this year, in addition to the usual garbage cans, there will also be 9 large collection containers for returnable bottles on the campsites.
There you can get rid of your returnable bottles and do good at the same time: The money from this campaign supports different local organizations or associations every year.
POWER DIRECTLY AT YOUR TENT – Powerstation rental at the Reload Festival
At the Reload Festival, our partner LOADIES will provide you with mobile power stations directly on the campsite. The power stations have 2× 230 V sockets and provide reliable power for lights, fridges, technology and more – completely without generators, noise or exhaust fumes.
You can book your Powerstation conveniently in advance online or directly in the store. During the festival, you can exchange empty stations for fully charged ones at any time and at no extra cost – as often as you like. Simply power at a flat rate for the entire festival weekend.
Book now and camp relaxed
Get your Powerstation before the festival – for more comfort, more energy and less stress on the campsite!
SECURITY FOR YOUR VALUABLES – Lockers at the Reload Festival
Relaxed partying without worries: Safeboxen / Mobile Locker lockers keep your belongings safe – around the clock!
Your safe place for valuables
The Safeboxen / Mobile Locker lockers are located directly at the transition from the campsite to the infield. Here you can securely lock away your valuables such as your cell phone, wallet, keys or other personal items – accessible and reliably looked after at all times.
Round-the-clock care
The lockers are supervised day and night by trained staff. So you know your personal belongings are in safe hands at all times.
Three sizes – the right compartment for every need
Choose the right locker for you:
- Small: 9.5 cm × 19.0 cm × 32.5 cm (H × W × D)
- Medium: 18.9 cm × 19.5 cm × 37.9 cm
- Large: 24.0 cm × 20.0 cm × 32.0 cm
All compartments include a socket – perfect for charging your devices safely and conveniently during the festival.
Tip: Book online now
Simply secure your Safeboxen / Mobile Locker locker online in advance – conveniently and stress-free. Remaining contingents are also available directly on site, subject to availability.
MY TENT IS ALREADY BEEN PITCHED – A relaxed start to the Reload Festival
No tent? No problem! With the mein-zelt-steht-schon service, you can start the festival weekend without any stress or lugging around – and concentrate fully on partying.
Camping without effort
If you don’t have your own camping equipment or want to save yourself the trouble of setting up, this is the right place for you. You book your desired tent and accessories in advance – and everything is already set up for you on site. Simply arrive, move in and party away!
Individual and flexible
Whether you’re traveling alone, as a couple, or with a large group, mein-zelt-steht-schon offers accommodations in various sizes. You can also customize your camp to suit your needs—for example, with:
- Airbeds & sleeping bags
- Tables & chairs
- Lamps & awnings
- and much more!
Your advantages at a glance
- No lugging, no assembly
- Ideal for anyone without their own equipment
- Individual equipment bookable
- Directly at the Reload festival site
Start the festival stress-free now
Less luggage, more comfort – and immediately ready for the first festival drink.
👉 Click here to book
Before the Reload Festival 2026 really gets going, we’ll be starting on Wednesday with a little foretaste of what awaits you – we’ll announce the exact program items later. But one thing is for sure: it’s going to be hot, loud and full of anticipation! 🔥
- Wednesday Warm-up:
We’ll kick off the festival week in a relaxed way, listen to the first beats, get everyone’s feet moving, and really get you in the mood. - After-show party in the tent:
If you think the day is over once the festival ends, think again! On every festival day, the party continues in the tent—until your feet are tired and your voices are hoarse. We’ll announce the exact DJ and live acts for 2026 in plenty of time here on the website and on our social media channels.
In 2026, we’ll make sure you feel right at home – only louder and with a festival feeling!
- Free portable toilets are available throughout the site.
- There are also Shit Cities with water-flushed toilets and showers at campsites C1, C3, C5 and on the forecourt. There are even showers with individual cubicles at C3. All Shit Cities are open 24 hours a day.
💡 Special Features:
- Power for hairdryer and cell phone
- Options for washing up
- Free drinking water
- Disabled toilets at Camp C2 and in the Shit Cities
Preise für 2026:
You can pay for use on site cash on site:
- One-time use of WC: € 0.50
- One-time use of showers: 2,00 €
- Flat rate all days for everything: €9.99
- 1-day flat rate: € 5.00
EAT & DRINK
To make sure you don’t fall off the wagon at the festival, there will once again be plenty of treats waiting for you on the infield and forecourt in 2026. At the varied food stands, there will be delicacies for all tastes and diets – including vegan, of course!
- The stands are expected to open on the forecourt from Wednesday and on the infield from Thursday.
- You can find an orientation list of the food stands under “Site plan”.
- In addition, Sulingen’s city center is within walking distance and offers further shopping opportunities for forgotten little things.
💧 Drinks & drinking water:
- A cup deposit is charged on the entire site, which is refunded on return.
- Eigene alkoholfreie Getränke dürft ihr in Tetrapaks bis 1 Liter oder Faltflaschen mit ins Infield nehmen.
- Free drinking water is available at several points in the infield and at all Shit Cities (see map).
💳 Payment & cash:
- 200 and 500 euro bills will not be accepted at the ticket offices or on the festival grounds.
- EC payment is possible at our official Reload merch stand and at the drinks trolleys.
- EC and credit card terminals are available for withdrawing money at the merch stand and at the cash desk container.
- If possible, you should have cash ready for the food stands.
🔮 Hinweis 2026:
Alle Angaben zu Food-Ständen, Öffnungszeiten, Angeboten und Zahlungsmöglichkeiten sind vorläufig. Genaue Infos werden rechtzeitig hier auf der Website und auf unseren Social-Media-Kanälen bekanntgegeben.
Freshly fortified for the 2026 festival! Our popular breakfast buffet for all tastes – yes, even vegan – is back. Delicious, fresh and just the thing for a good start to the day.
When can you feast?
- Thursday through Saturday: 8:00 a.m. – 12:00 p.m.
- Sunday: 8:00 a.m. – 11:00 a.m.
What’s up?
- Breakfast buffet
- Sandwiches and coffee—also available to go right outside the tent, in case you want to head out right away. (Thu–Sun, 8:00 a.m.–11:00 a.m.)
Tickets & wristbands:
- You can get the tickets for breakfast directly on site – in the morning, very easy.
- For those hungry for more days: You can buy multi-day wristbands on Wednesday and Thursday from 15:00 – 18:00 at the tent or as usual on site in the morning.
- Prices:
- Day 1: 17 €
- 3 days: 45 €
- 4 days: 55 €
Coffee & cake alarm:
- Thursday to Saturday: 15:00 – 17:00
- Sweet moments, caffeine replenishment & more vegan cakes!
- Available for takeout, so you don’t miss any of the festival highlights.
🔮 Note for 2026:
All information regarding times, prices, and ticket options for the 2026 breakfast is subject to change. The exact details will be announced in a timely manner here on the website and on our social media channels.
HOTELS & APARTMENTS
Don’t fancy camping? In the Host directory of the town of Sulingen you will find information on other accommodation options in the area.
PHOTOGRAPHING
Taking photographs for private purposes with simple cameras is allowed. Bringing professional equipment, such as DSLR cameras, is prohibited. Audio and video recordings are also not allowed.
Exceptions to this are the press representatives accredited before the festival.
PETS
Please keep your beloved pets at home. A music festival is simply not the right place for them. Therefore, bringing animals to the entire festival site is prohibited. We accept no liability whatsoever.
INFO & LOST BELONGINGS
To ensure that you always have an overview, we will be setting up an information and lost and found container again in 2026.
- Contact persons on site: Our employees will help you with all your questions.
- Stewards: You will also find designated stewards on the festival site who will support you at all times.
- Location: Right next to the ticket container on the forecourt.
Opening hours 2026 (provisional):
- Wednesday: 16:00 – 0:00 h
- Thursday to Saturday: 9:00 am – 0:00 am
🔮 Hinweis 2026:
Die genauen Öffnungszeiten werden noch rechtzeitig vor dem Festival hier auf der Website und auf unseren Social-Media-Kanälen bekanntgegeben.
In 2026, there will once again be an information and lost and found container so that you can always keep track of everything.
- Location: Right next to the ticket container on the forecourt.
- Contact persons on site: Our employees will help you with all your questions.
- Stewards: You will also find designated stewards on the festival site who will support you at all times.
Opening hours 2026 (provisional):
- Wednesday: 16:00 – 0:00 h
- Thursday to Saturday: 9:00 am – 0:00 am
- Sunday: 10:00 – 12:00 a.m.
🔮 Hinweis 2026:
Die genauen Öffnungszeiten werden noch rechtzeitig vor dem Festival hier auf der Website und auf unseren Social-Media-Kanälen bekanntgegeben.
MERCHANDISE
Our current festival collection is available exclusively in our merch store! After the festival, the remaining merchandise will also go into the store – just give us 2-3 weeks. So keep your eyes open and get your favorite pieces before they’re gone!
EMERGENCY SERVICES & SECURITY
For safety reasons, emergency medical services will be on site around the clock to treat your minor and major ailments.
In the event of injuries that require treatment, a dedicated first-aid camp staffed by trained professionals will be available to you. In addition, there will be mobile first-aid patrols stationed both on the festival grounds and at the campgrounds.
In addition, an ambulance is on standby at all times for more serious injuries.
Of course we hope for your assistance in case of an emergency and wish you and us an injury-free festival weekend.
Paramedics and police are also available to you at any time if needed. A team of paramedics, police, and firefighters is stationed nearby, within easy reach of the festival grounds and camping area.
If you need help quickly, you can always ask the security staff and stewards on site for help by radio.
ADVERTISING
It is strictly prohibited to advertise on our festival grounds without the prior approval of the festival management . We reserve the right to take appropriate measures in the event of a violation of this regulation . Please send requests for advertising permission to our contact address in the Imprint.
AWARENESS & PASTORAL CARE
In the mood for a party, music, and good vibes? So are we! But the Reload Festival is also a place where everyone feels at home and respected. To make sure we all have a great time, we’d like to share a few guidelines with you that we’ll all stick to together:
🛑 WE ARE A SAFER SPACE: We’re here for you! If you see something that isn’t right, please contact the staff or security. Our support staff wear blue vests. You’re not alone!
👫 TAKE CARE OF YOURSELF: For your own sake and for others. The Reload Festival is a place of respect. Know your limits when it comes to alcohol so that everyone can enjoy the festival weekend.
🦁 “WHERE’S THE LION’S DEN?”: This is our code for help. Are you feeling unsafe? Say this phrase, and we’ll be there for you.
💞 ONLY YES MEANS YES: Consensus is the key. Everything should happen with everyone’s agreement.
🚫 ZERO TOLERANCE: Symbols of hate, unwanted comments, unauthorized photography, catcalling (i.e., harassing people with lewd shouts, whistles, or comments), or other forms of harassment have no place here.
👂 WE’RE HERE TO LISTEN: We have mobile pastoral care teams on site and are partnering with the “Durchkreuzer” pastoral care and community van. Every day from 3:00 p.m. to 1:00 a.m., you’ll find a listening ear here. You can recognize our pastoral care teams by their blue vests. You’ll find the “Durchkreuzer” in the forecourt (No. 016 on the map).
🔋 SAFER SPACE CONTAINER: We have a safer space container available again in case you need a moment to yourself. You can get the key at the information desk by leaving your ID as a deposit.
🎧 PEACE AND QUIET FOR YOU: At our information desk, you can also borrow noise-canceling headphones for our Safer Space container. Just leave a 20-euro deposit.
📲 SAFE NOW APP: Are you feeling uncomfortable or have you seen someone who needs help? With the SafeNow app, you can quickly and discreetly trigger an alarm. Security will be notified immediately and will come straight to you.
✉️ CONTACT US: Do you have any suggestions or concerns? Email us at awareness@reload-festival.de. In case of an emergency, ALWAYS CONTACT our security or crew DIRECTLY—NOT our email address. We cannot guarantee that your emails will be seen immediately while the festival is in full swing.
By the way: If you feel more comfortable using showers with individual stalls, we recommend Shit City at Campground C3 and in our front yard.
Let’s spend a Reload weekend together that’s all about fun, joy, and safety for everyone.
Safe Now with SafeNow
So that we can all feel safe and comfortable at the Reload Festival, we rely on SafeNow: a digital security system that makes fast, unobtrusive help possible. In the Reload Festival SafeNow Zone, you can alert the local security or awareness team with just one click if necessary – including precise location transmission, so that help arrives at your location in a targeted manner and without detours.
SafeNow supplements the on-site presence in areas where the site is large and confusing or where areas (e.g. toilets) cannot be monitored for privacy reasons. Every use strengthens teamwork: guests and employees become the “eyes and ears” of the teams – and help to defuse or even prevent situations at an early stage. SafeNow is free for you and is available on iOS and Android.
Briefly explained: How it works
- Open the SafeNow app (visible in the Reload SafeNow zone)
- Press button → silent alarm to the team on site
- Help finds you quickly thanks to meter-precise positioning – even inside buildings
